IMPORTANT INFORMATION FOR OUR CUSTOMERS

SAVE TIME – SAVE MONEY. HERE’S HOW!

Click here to review our Pickup Price List

POLICIES AND PROCEDURES

We are happy to provide pick up services for your electronic waste recycling. We also offer on-site and off-site hard drive shredding as well as paper shredding. Below, we have listed helpful information that will make the process faster and more cost-efficient, whenever possible.

We appreciate your help in planning for your next recycling pick-up or shredding service.

 PICKUP FOR ELECTRONICS

  • Scheduled: 7 AM to 2 PM Monday – Friday.
  • All pickup items and devices need to be at ground level or have elevator access for our drivers.
  • A minimum of 40 computers and/or laptops, or 80 Chromebooks will eliminate the $400.00 for each pickup location.
    • Call or email questions
  • Please have an accurate list of items ready when you schedule a pick-up – as close as possible. This facilitates the scheduling process.
    • Feel free to send pictures of items if you prefer.
    • Please provide updates if there are changes to your list.
  • Important! Please notify us at the time of scheduling…
    • if you need additional services: •Certificate of destruction for erasing/shredding •on-site hard drive shredding and/or •computer Buy Back Program. Data recycling follows strict procedures for all services.
    • If you have CRT monitors and/or Televisions- there is a charge
    • Please handle your items with care. We plan to: Reuse. Resale. Recycle
  • COMPUTERS: We ask that your computers are “unmanaged” at the time of pick-up, enabling resale, and our continued ability to offer free service
  • For a convenient list of items accepted/not accepted, visit our website.
  • FOR SAFETY: Rechargeable Lithium-Ion batteries for recycling should be left in the device. If the batteries have been removed, they will require special handling to prevent the possibility of a fire. Please cover the connectors with electrical tape or use an antistatic bag.  These batteries should be kept together with no weight on top of them in a temperature-controlled room.  If you have an expanded battery, it is best to contact call2recycle.org to dispose of these batteries properly.

FOR HARD DRIVE SHREDDING

  • Please specify on-site or off-site at the time of scheduling for accurate cost quoting
  • Please provide an accurate hard drive count. This ensures an accurate count of Electronic Data Destruction Certificates
  • DISCOUNT MAY APPLY …with the ADDITIONAL SERVICE of computers or laptops for recycling. Be sure to discuss this during the scheduling process.

FOR PAPER SHREDDING

  • Please specify on-site or off-site at the time of scheduling for accurate cost quoting
  • Please provide an accurate count of boxes and sizes (standard, large banker box, etc.) to ensure billing accuracy.
  • Paper must be removed from binders. (Required to shred the material)
  • IMPORTANT! Please notify us if X-Rays are mixed in with paper (Processed differently and quoted differently)
  • DISCOUNT MAY APPLY …with the ADDITIONAL SERVICE of computers or laptops for recycling. Be sure to discuss this during the scheduling process.
  • Please notify us if there are stairs. This impacts on safety planning and job quoting.